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FAQ

How to start using sim cards?

How long will sim card work in my country?

Can I make calls and send texts

Can I use SIM card for data?

Can I receive calls and text messages?

Can SIM card be used for verification

How long SIM card can be used?

Can I return an item I bought?

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at support@simup.net with details of the product and the defect. We will fully examine the case and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.